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Privacy Policy

Our QR Code Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

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Last Updated on October, 20, 2024

Introduction

mySEO ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use the mySEO mobile application, including the QR code event check-in feature.

By using the app, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information:

a) Account Information

  • Full name

  • Email address

  • Profile information you choose to provide

  • Company name (if applicable)

b) Event Check-In Data

When using the QR check-in feature at events, we may collect:

  • Event registration status

  • Check-in timestamp

  • Ticket type

  • Attendance confirmation

c) Device Information

  • Device type

  • Operating system

  • App version

  • Anonymous usage data

d) Analytics Data

We may collect anonymised analytics data to improve performance and user experience.

We do not collect sensitive personal data unless explicitly required for an event and clearly disclosed.

3. How We Use Your Information

We use collected data to:

  • Provide QR code event check-in functionality

  • Verify event attendance

  • Improve app performance

  • Communicate important updates

  • Prevent fraud or misuse

  • Provide customer support

We do not sell your personal data.

Third-Party Services

We may share limited data with trusted third-party providers that help us operate our platform:

Service Purpose
Apple Authentication
Google (Gmail, YouTube) Authentication, live chat, video hosting
Stripe / PayPal / Apple Pay Payments and transactions
SendGrid Email communication
Facebook Ads / Meta Analytics and retargeting

Each of these services has its own privacy policy that governs how they handle your information.

4. Legal Basis for Processing (UK & EU Users)

Where applicable, we process data based on:

  • User consent

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

5. Data Sharing

We may share limited information:

  • With event organisers for attendance verification

  • With secure third-party service providers for hosting, analytics, and infrastructure

  • If required by law

All service providers are required to protect your data.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

Event check-in data may be retained for reporting and compliance purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise your rights, contact:
info@myseo.app

9. Children’s Privacy

The mySEO app is not intended for individuals under 16. We do not knowingly collect data from children.

10. Third-Party Links

The app may contain links to external websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.